SapanBaseDevelopers

Search & the grounded Answer API

Search your knowledge base programmatically, or get a grounded natural-language answer via the Answer API.

GET /v1/search runs the same hybrid keyword + vector search that powers your public knowledge base search, so you can build your own search experience on top of it if you need one outside HelpBento's own UI.

Grounded answers

POST /v1/answer goes a step further than search — it runs your query through the same retrieval-augmented pipeline that powers the AI chat agent, returning a natural-language answer grounded in your published content rather than a raw list of matching articles. Useful for embedding an "ask a question" experience anywhere you don't want to embed the full chat widget.