SapanBaseDevelopers

Documentation gaps

Surfaces documentation gaps from help-center analytics: searches that returned no results, and published articles readers marked unhelpful — ranked, so you can decide what to write or revise next. Read-only (aggregated counts, no PII); company-wide (not scoped to a KB-restricted key's knowledge bases). Scope: content:read.

GEThttps://api.helpbento.com/v1/content-gaps

Authentication

AuthorizationstringheaderBearer <token>required

An API key, e.g. hb_live_… (live) or hb_test_… (test).

Query parameters

3 params
  • periodDaysintegerdefault: 30range: −∞…90

    Rolling window in days.

  • minSearchCountintegerdefault: 1

    Min zero-result searches for a term to be included.

  • minUnhelpfulCountintegerdefault: 2

    Min unhelpful votes for an article to be included.

Responses

  • gapsarray of ContentGap
  • periodDaysinteger
  • generatedAtstringdate-time
Errors